Help Center

Create A New Email Address Edit An Existing Email Address Change Email Password Forwarding an Email address

What Is An Auto-responder? Create An Auto-responder Message Edit An Auto-responder Message Delete An Auto-responder Message Pause Or Turn Off An Auto-responder

Create A New Email Address:

1. Click on My Account.
2. Click on Manage Emails Account.
3. Enter the name you would like displayed.
4. Enter the local part of the email address. This could be your name, a department, or a label.
5. Type your password.
6. Submit.

Ex:
Name:John Smith
Email address:sales@xyz.com

Edit An Existing Email Address:

1. Click on My Account.
2. Click on Manage Email Accounts.
3. Click on Edit in the table next to the email address you would like to modify.
4. The information associated with this email address will automatically populate the Edit Email Address fields.
5. Choose the field you want to edit.
6. Submit.

Change Email Password:

1. Click on My Account.
2. Click on Manage Email Accounts.
3. Click on Edit in the table next to the email address you would like to modify.
4. The password associated with the email address will automatically populate the password field.
5. Go to the password field and type in your new password.
6. Confirm your password.

Forwarding An Email Address:

1. Click on My Account.
2. Click on Manage Email Accounts.
3. Click on Edit in the table next to the email address you would like to forward.
4. Check the "I want to forward this email address" box.
5. Enter the email address(es) you want receiving the forwarded emails. Please be sure to type in the correct email address.

You can forward your email address to 5 email addresses.

What Is An Auto-responder?

An Auto-responder is a feature that allows you to automatically generate customized responses whenever a specific email address receives an email. Use the Auto-responder to let people know you are on vacation or unavailable. Auto-responders are also ideal for acknowledging receipt of an email.

Create An Auto-responder Message:

1. Click on My Account.
2. Click on Manage Email Accounts.
3. Click on Add Auto-Responder for the email address you"d like to add an Auto-responder for.

4. Write your Subject and Message.
5. Submit.

To disable your message, but keep it for future use, un-check the "On" box. Note: only one Auto-responder is permitted per email address.

Edit An Auto-responder Message:

1. Click on My Account.
2. Click on Manage Email Accounts.
3. Click on Edit for the Email address for which you wish to edit the Auto-responder message.
4. Edit your Subject and/or Message.
5. Submit.

To disable your message, but keep it for future use, un-check the "On" box.
Note: only one Auto-responder is permitted per email address.

Delete An Auto-responder Message:

1. Click on My Account.
2. Click on Manage Email Accounts.
3. Click on the Delete link for the email address for which you want to delete the Auto-responder.

Pause Or Turn Off An Auto-responder:

1. Click on My Account.
2. Click on Manage Email Accounts.
3. Select Edit for the Email address for which you wish to edit the Auto-respond message.
4. Uncheck the "On" box below the Body field.
5. Submit.

This option allows you to turn your Auto-responder on at any time.